Shipping

 

UK (2-3 Business Days) - £3.95
EU (3-6 business days) - £6
ROW - £19.99– 4-10 business days

 

All products, wherever possible, will be dispatched to you within 1-2 working days. We will contact you within 48 hours of placing your order if there is a delay or items are out of stock.

 

Returns

 

You can return or exchange your purchase within 14 days. Please note, all items purchased online cannot be returned to store. Simply return the goods with the return note filled in and send to the address:

  

UNDERCOAT
UNIT 4  HACKHURST LANE
LOWER DICKER
HAILSHAM
BN27 4BW
UNITED KINGDOM

 

The goods are your responsibility until they reach our warehouses so make sure its packed up properly and can’t get damaged. We recommended you obtain proof of postage. All goods will be inspected on return and refunds will be credited to your original method of payment.

 

Please note that you will be responsible for the cost of returning the products to us unless the item is deemed faulty. We refund up to the value of £10 in postage costs for reasons a) the incorrect item was dispatched b) the item is deemed faulty. The £10 postage refund is only honoured when a valid postage receipt is present